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Privacy Policy Inca and berry

https://incaandberry.com

About our privacy policy

Inca and berry cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information that we have about you and your use of our services with care.

Our services have collected. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Inca and berry. The effective date for the validity of these terms and conditions is 31/08/2021, with the publication of a new version will invalidate all previous versions. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online Store Software

Prestashop

Our web store is developed with Prestashop software. Personal data that you provide on behalf of us makes services available to us, are shared with this party.

Prestashop has access to your data to provide us with (technical) support, they will never use your data for anyone else target. Prestashop is obliged on the basis of the agreement that we have concluded with them to take security measures. These security measures consist of the application of SSL encryption and a strong password policy. Prestashop uses cookies to collect technical information with regarding your use of the software, no personal data is collected and/or stored.

Prestashop reserves the right to share collected data within its own concern in order to further improve services.

Web hosting

websiet.nl

We purchase web hosting and e-mail services from Websiet.nl. Websiet.nl processed personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. Websiet.nl has appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your prevent personal data. Websiet.nl is obliged to observe secrecy on the basis of the agreement.

websiet.nl

We use the services of website for our regular business e-mail traffic. This party has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data as much as possible. website does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie

We use the platform of to handle (part of) the payments in our webshop Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or bank account credit card number. Mollie has taken appropriate technical and organizational measures to protect your protect personal data. Mollie reserves the right to use your data to further improve services and to share (anonymized) data with third parties in this context.

All the above-mentioned safeguards with regard to the protection of your personal data are also applies to the parts of Mollie's services for which they engage third parties. Mollie saves your data no longer than permitted by law.

Reviews

WebshopKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and email address. WebwinkelKeur shares this information with us, so that we be able to link the review to your order. WebwinkelKeur also publishes your name on its own website.

In some cases WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebshopKeur. They only use this information for the purpose of inviting you to leave a review.

WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data to protect. WebwinkelKeur reserves the right to make to engage the services of third parties, we have given permission to WebwinkelKeur for this. All the above-mentioned safeguards with regard to the protection of your personal data also applies to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL only uses this information for the execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data also available to these parties. 

Invoicing and accounting

MoneyBird

We use the services of MoneyBird for our records of our administration and accounting.

We share your name, address and residence details and details regarding your order. This information are used for the administration of sales invoices. Your personal data is protected sent and stored, MoneyBird has taken the necessary technical and organizational measures to protect your data from loss and unauthorized use. MoneyBird is bound to secrecy and will treat your data confidentially. MoneyBird does not use your personal data for others purposes than described above.

External sales channels

bol.com

We sell (part of) our items via the Bol.com platform. If you place an order through this platform then Bol.com will share your order and personal data with us. We use this information to process the order. We treat your data confidentially and have appropriate technical and organizational measures have been taken to protect your data against loss and unauthorized use.

Purpose of the data processing

General purpose of the processing

We only use your data for the purpose of our services. That is, the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than on your request - to contact you at a later time, we will ask you for explicit permission to do so. Your data is not shared with third parties, other than for accounting and other administrative purposes obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed for the purpose of our further improve services. This information (for example your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigations

In some cases Inca and berry can be held on the basis of a legal obligation to sharing your data in connection with government tax or criminal investigations. In this case we are forced to share your data, but we will behave within the possibilities that the law offers us oppose it.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we must:

invoices with your (personal) data, so we will keep this data for as long as the applicable save term. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with relating to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, we send to prevent misuse copies and copies of your data only to your e-mail address already known to us. In case you wish to receive data at another e-mail address or, for example, by post, we will ask you to legitimize. We keep records of completed requests, in the event of a request for forgetting we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a wrong way.

Right of access

You always have the right to process the data that we process or have that relate to your person or traceable to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who have this data in their possession, stating the category under which we have this data stored.

Right of rectification

You always have the right to process the data that we process or have that relate to your person or can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to process the data that we process or have processed that relate to your person or for that purpose traceable, to be limited. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not be processed longer.

Right to portability

You always have the right to process the data that we process or have that relate to your person or traceable thereto, to be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. if your request is granted, we will send you copies or copies of all data to the e-mail address known to us about you that we have processed or processed on our behalf by other processors or third parties. To all

In such a case, it is likely that we will no longer be able to continue the service, because the safe linking of data files can then no longer be guaranteed.

Right to object and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of Inca and berry. If you object, we will immediately stop the data processing suspend pending the handling of your objection. If your objection is well-founded, we will provide copies and/or make copies of data that we process or have processed available to you and then the processing is permanent to strike. You also have the right not to participate in automated individual decision-making or profiling be subjected. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies are placed via our website from the American company Google, as part of the “Analytics” service.

We use this service to keep track of and to get reports on how visitors use the website.

This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your surfing behavior and share this data with Google. Google can do this interpret information in conjunction with other datasets and in this way your movements on the internet to follow. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Third Party Cookies

In the event that third party software solutions use cookies, this is stated in this privacy declaration.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we already collected data relating to you, we will notify you by e-mail.

Contact details

Inca and berry

Roolandweg, 65, 2035LH  Haarlem The Netherlands T (063) 722-6135 E info@incaandberry.nl

Contact person for privacy matters

Kahena Soldati

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